Quality and Outcomes of Person-Centred Care

Care for the Elderly with long term conditions

The Quality and Outcomes of Person-centred Care Policy Research Unit (QORU) is a collaboration involving researchers in health and social care from the Universities of Kent, Oxford and the London School of Economics and Political Science (LSE), and has been funded by the Department of Health in England (from January 2011 for seven years) to support current government policy in health and social care on achieving outcomes.



Understanding how information about care-related needs and quality of life can be used to optimally achieve person-centred goals for commissioning, regulation etc.


Developing methods to improve participation of ‘hard-to-engage’ and ‘seldom heard’ people in research and so enable their experiences to be reflected in the evidence base.


Finding ways to identify and best measure the needs, quality of life, well-being and health of people in way that is relevant to how they experience services and support.

Service Delivery

Developing the evidence-base about which specific interventions succeed in delivering person-centred outcomes.


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