Agnes Turnpenny is a research assistant at the Tizard Centre, University of Kent. She has a PhD in Community Care from the University of Kent and holds a degree in social policy from the Eötvös Loránd University, Hungary. Before her PhD studies she worked for the Government in Hungary. Her current research explores the use of quality information in decision-making about accommodation and support services for people with intellectual disabilities or autism, their families, care managers and commissioners in England. Her other research interests include the transition from institutions to community-based services and policy change in Central and Eastern Europe, and the costs and quality of life outcomes of services for people with disabilities.