Nadia Brookes is a researcher at the Personal Social Services Research Unit (PSSRU), University of Kent. Before joining the university she held research management roles at a London teaching hospital and at a not-for-profit centre specialising in the areas of health, social care and innovation in the public sector. She was also previously employed in senior research roles within central and local government leading on national and local initiatives. Nadia holds a master’s degree in social research and evaluation and is currently undertaking a doctorate in social policy focusing on innovation in public services. Broadly her research interests lie in the evaluation of health and social policy and innovation in service delivery.